By creating an account on our booking website, you agree to the following terms:
1. Account Eligibility
You must be at least 18 years old. By signing up, you confirm that the information you provide is true and accurate.
2. Account Use
Your account is for personal use only. You are responsible for maintaining the confidentiality of your login details and for all activities that occur under your account.
3. Booking and Rebooking Policy
- All bookings must be made through our website or authorized channels.
- Bookings can be rescheduled or canceled only if the request is made at least 24 hours prior to the scheduled date/time.
- Rebooking or cancellation requests made within 24 hours of the booking are not allowed and the booking fee will be forfeited.
- We reserve the right to refuse rebooking or cancellations that violate this policy.
4. Payment and Fees
- Booking fees, deposits, or full payments must be made as indicated during the booking process.
- Failure to pay on time may result in cancellation of your booking.
- Refunds are subject to our refund policy and are not guaranteed.
5. On-Site Rules and Conduct
- Guests must follow all farm and resort rules, including safety guidelines and respect for animals, property, and other guests.
- Illegal, disruptive, or unsafe behavior may result in immediate removal from the premises without refund.
- Children must be always supervised by an adult.
6. Health and Safety
- Guests assume responsibility for their own health and safety during visits.
- We are not liable for any injuries, illnesses, or damages incurred while on the property, except in cases of proven negligence.
7. Communications
By registering, you agree to receive email notifications regarding your bookings, account activity, and service updates.
8. Prohibited Activities
You agree not to misuse your account for fraudulent bookings, impersonation, or any unlawful activity that may affect other users or our services.
9. Account Suspension
We reserve the right to suspend or terminate your account if we detect misuse, suspicious activity, or violations of these terms.
10. Data Privacy
Your information is protected in accordance with our Privacy Policy. We will not share your data without consent, except as required by law.
11. Changes to Terms
We may update these terms from time to time. Continued use of your account after changes means you accept the updated terms.
If you agree to these terms, kindly click ‘I understand’.
